JIF 2022: Leaning Forward Into A Changed World

Insurance industry decision makers and thought leaders gathered yesterday for the day-long Triple-I Joint Industry Forum (JIF) in New York City to discuss opportunities and challenges across the insurance landscape.

‘The world is getting more risky,’ Triple-I CEO Sean Kevelighan said in his opening remarks, ‘and when the world gets more risky people want answers and solutions.’

A recurring theme throughout the event -- which featured panels on climate and cyber risk; legal system abuse; diversity, equity, and inclusion; and the impact of current economic conditions on insurers and policyholders -- was the importance of moving from a focus on assessing and repairing damage to one of predicting and preventing losses and promoting policyholder resilience.

Kevelighan and State Farm CEO Michael Tipsord had a one-on-one conversation about how the events of recent years -- from the COVID-19 pandemic and subsequent supply-chain disruptions to international conflict and inflation levels not seen since the 1970s -- have contributed to shifting customer and employee behavior and expectations.